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  • App Login
Logo flourish™ Logo flourish™
  • App Login
  • Getting Started
    • Start Here: General Overview
    • Getting Started: Settings Overview
    • Account Settings
    • Connecting your Facebook Page
    • Dashboard Overview
    • Conversations Overview
    • Opportunities Overview
    • Integrating Stripe
    • Live Chat Widget
    • How to make Phone Calls - Dialling Out
    • How to add the Live Chat Widget to a Wordpress Website
    • Creating a new employee
    • How to Integrate Zoom
    • Setting Custom Values and Custom Fields
    • Creating and Managing Your Pipeline
  • Opportunities
    • How To Use Tasks And Opportunities Owners
  • Workflows
    • Workflows - Overview
    • How to set user reminders
    • Repeating or Recurring Workflow
    • Facebook Conversion API Setup
    • Go To Function
    • Forms in Workflows
    • Appointments in Workflows
    • Setting exact times using wait timers in workflows
    • Shopify Integration
    • Workflows: If/Else Conditions (Series Part 1 of 3)
    • Workflows: If/Else Conditions (Series Part 2 of 3) - An example
    • Workflows: If/Else Conditions (Series Part 3 of 3)
    • Changing Wait Timers
    • Out Of Office Workflow
    • AI Booking Bot
  • Marketing
    • How to send broadcasts and newsletters
    • Call Function
    • Creating Email Unsubscribe Links
    • How to make Phone Calls - Dialling Out
    • How to create a review link
    • New Email Builder
    • New Email Builder - Design Video
    • Trigger Links
    • How to use the email builders
    • Bulk Actions - Overview
    • How to send attachments in the email builder
    • SMS Templates
    • Email Campaigns vs Templates
  • Forms & Surveys
    • Survey Builder
    • Form Builder
    • Form - How to add a signture
  • Reporting
    • Attribution and Facebook Reporting
  • Scheduling
    • Phone Numbers and Settings
    • Calendar Modal
    • Integrate with Outlook Calendar
    • Rescheduling Appointments
    • Turning Off Alternate Time Zones
    • Block Specific Days Or Times On A Calendar
    • Managing Groups Calendars
  • Reputation Management
    • Review Request Overview
    • Review Widget on Funnel and Web Pages
    • Breaking Down the Reputation Overview Dashboard
    • Breaking Down the Reviews Tab
  • Contacts/Smart Lists
    • Smart Lists
    • Smart List Settings
    • Managing Contacts
    • Sending a single SMS or email out
    • Manual Actions
    • Importing / Uploading Contacts
  • Funnels & Websites
    • Funnels In Wordpress Plugin
    • Funnels vs Websites
    • Funnel Builder Overview
    • The Funnel Page Editor
    • Mobile Optimisation of Funnel Pages
    • Allocating a domain to your funnel
    • Page Editor - Individual Page Settings
    • Advanced Page Editor Walkthrough
    • Adding a domain using Cloudflare
    • Create and Add a Favicon
    • Saving Sections - Template Sections
    • Saving Sections - Global Sections
    • Creating and Editing Pop Ups
    • Adding Custom Values to Pages
    • Progress Bar
    • Split Testing Funnel Pages
    • Hide and Show elements with timers
    • Adding Products
    • Adding a Checkout to a Funnel Page
  • Memberships
    • Introduction to Memberships
    • Adjusting Membership Settings (1 of 5)
    • How to add Memberships Products (2 of 5)
    • How to create an Offer that sells one or many Products (3 of 5)
    • What does a membership journey look like for a student (4 of 5)
    • How to Manage Students (5 of 5)
    • How to Drip Membership Content to New Sign Ups
    • How to Add Media to Your Membership Area
    • How to Center Images and Videos in the Content Area
    • Searching and Organizing Membership Products
    • Magic Login Links for Memberships
  • Payments
    • How to Create an Invoice (Overview & Setup)
    • How to set up stripe payment links
    • How to connect PayPal
    • Payments and Paypal
  • Account Settings
    • Company Billing
    • What are Custom Values and how to use them
    • How to set up Email Signatures
    • How to set up your Business Info
    • My Staff
    • How to set up URL Redirects for Funnels and Websites
    • Media Library Overview (Specs & Accepted Formats)
    • Integrations Overview
    • Email Services
    • How to Integrate TikTok Lead Ads
    • Tags and Tag Settings
    • How to Set Up and Receive Voicemails
  • Sites
    • How to Create Blog Post
    • How to add a funnel page with the blog post list element
    • Blog Post Settings
    • How to edit SEO for Blog Posts
    • How to preview a Blog
    • How to Add a Website Page for Blogs
  • Advanced Setups
    • How to Fix Facebook Lead Ad/ Forms Connections
    • Uploading Missed Facebook Lead Ads/ Form Contacts
    • Solving 9 Dots Login Freeze Issue
    • Setting up a new offer in workflows
    • Verify Domain In Facebook AD Account
  • Social Planner
    • Social Planner - Overview
    • Connecting Facebook Groups (Social Planner)
    • Social Planner Supported Media
    • How to connect to your Facebook Page(s) to the social planner
    • Facebook Publishing Troubleshooting Guide
    • How to connect your Instagram business account with your Facebook account?
    • How to connect to your Facebook Group
    • How to connect to your Google My Business Location(s) to the social planner
    • Troubleshooting Google My Business Publishing in the social planner
    • How to check your Instagram profile type
    • How to add a Follow up Comment
    • How to Group Social Media Profiles
    • How to connect to your LinkedIn Profile(s) and Page(s)?
    • Troubleshooting Failed Post Errors in the Social Planner
    • How to connect to Twitter to the social planner
    • How to schedule Posts in Bulk on the Social Planner (CSV)
    • How to Create Group Hashtags within the Social Planner
  • Mobile App
    • Mobile App Introduction
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  1. Overview
  2. Contacts/Smart Lists

Contacts/Smart Lists

  • Smart Lists

    This video explains how to use Smart Lists as well as some ideas on practical ways this feature allows you to manage and communicate more effectively with your contacts.  

  • Smart List Settings

    This video shows how to share your smart lists with other account holders and manage the other settings.     

  • Managing Contacts

    A brief overview of the contacts page, including how to add and delete contacts, add tags, and mass move people through pipelines.  

  • Sending a single SMS or email out

    This video shows how to send out a single message to your entire database, or to a select group of contacts.  

  • Manual Actions

    Manually SMS or CALL contacts. Manual actions allow you to "manually" SMS or CALL your contacts, similar to a "Power Diale.". This way, you can rapidly go through a set of manual follow up steps one after the other with no delay between calls. This vide ...

  • Importing / Uploading Contacts

    Whether this is your first CRM or you’re moving from another system, importing helps you create records and update your database.  Each row represents a contact record, and each information column represents a contact property (First Name, Las ...

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